Luxury Retail Sales Supervisor

3 weeks ago


London, Greater London, United Kingdom Liberty. Full time
About the Position

We're seeking a Luxury Retail Sales Supervisor to lead our sales teams and drive business results. As a key member of our Liberty team, you'll be responsible for managing and supporting high-performing teams, delivering exceptional customer service, and driving sales growth.

The ideal candidate will have expertise in luxury market trends, visual merchandising, and the ability to prioritize, plan, and allocate resources to run departments efficiently year-round.

Estimated salary: $70,000 - $100,000 per year.

Key Responsibilities
  • Leadership and Coaching
  • Coach and develop sales teams to achieve sales goals and provide exceptional customer service.
  • Conduct regular performance evaluations to identify areas for improvement and provide constructive feedback.
  • Develop and implement succession plans to ensure continuity and minimize disruption to sales operations.
  • Service for Sales
  • Monitor sales reports to identify trends and areas for improvement.
  • Develop and implement strategies to drive sales growth and increase customer loyalty.
  • Collaborate with marketing teams to execute campaigns that drive foot traffic and sales.
  • Standards
  • Ensure compliance with company policies and procedures related to sales and customer service.
  • Conduct regular audits to ensure accuracy and consistency in sales reporting.
  • Identify areas for process improvement and implement changes to drive efficiency and effectiveness.


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