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Bar and Restaurant Team Lead

2 months ago

Edinburgh, Edinburgh, United Kingdom Radisson Blu Hotel Edinburgh Full time

About the Role

We are seeking a highly skilled and experienced Bar and Restaurant Team Lead to join our dynamic team at Radisson Blu Hotel Edinburgh. As a key member of our food and beverage department, you will be responsible for delivering exceptional service and ensuring the smooth operation of our bars and restaurants.

Key Responsibilities

  • Lead by example, demonstrating a passion for delivering outstanding service and creating memorable experiences for our guests.
  • Support the food and beverage team in achieving high standards of service, ensuring that every guest has a positive and enjoyable experience.
  • Work proactively to ensure guest satisfaction and the smooth running of the food and beverage department.
  • Collaborate with the team to identify areas for improvement and implement changes to enhance the guest experience.
  • Develop and maintain a deep understanding of our guests' needs and preferences, using this knowledge to inform service delivery and drive business growth.

Requirements

  • Proven experience in a similar role, with a strong track record of delivering exceptional service and driving business growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
  • Passion for delivering outstanding service and creating memorable experiences for our guests.

What We Offer

  • A competitive salary and benefits package, including a contributory pension scheme and life assurance.
  • Opportunities for career development and progression, with a focus on supporting your learning and growth.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • Access to a wide range of employee benefits, including a complimentary meal on duty and uniform.
  • Opportunities to work with a leading hospitality brand, with a focus on delivering exceptional service and creating memorable experiences for our guests.