Swim Team Leader Position
7 days ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Swim Team Leader at Sporting House.
The successful candidate will be responsible for supervising the safety of our swimming lesson provision, delivering lifesaving and first aid provision, and ensuring excellent standards of customer experience and premium facilities.
Key responsibilities will include supervising the pool, supporting the teaching team, using technology to engage customers, and working as part of a team to deliver a premium experience.
The ideal candidate will have excellent communication and interpersonal skills, a customer service focus, and the ability to work in an active and energetic sporting environment.
Full training and qualification can be provided, and we recruit on character and personality.
Key Duties:
- Provide lifeguard duties for learn to swim lessons for 0-11 year olds
- Plan, deliver, and review high-quality learn to swim lessons
- Deliver exceptional customer care to every swimmer and family member
- Ensure the safe provision of all equipment usage, storage, cleaning, and maintenance
- Help maintain the facility to a high standard at all times
- Demonstrate a commitment to personal development through training and feedback
- Be a positive role model for young people
- Deliver the swim@ experience, including servicing customer enquiries and attending regular training
- Give out certificates to celebrate swimmers' achievements
Person Specification:
- Fully funded training and qualifications provided
- Excellent communication and interpersonal skills
- Customer service focused and determined approach to quality and cleanliness
- Perseverance and patience to encourage and put people at ease
- Energetic, passionate, and hard-working personality
- Ambition for changing children's lives and making a difference
- Reasonable swimming ability
- Able to work in an active and energetic sporting environment
Employee Benefits:
- Birthday off
- Bright and colourful work kit
- Discount on swimming lessons for family and friends
- Employee recognition scheme, rewards, and team events
- Monthly staff training and collaboration
- Multiple training and qualification opportunities
- Employee assistance programme
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