Workforce Management Specialist

5 days ago


Havant, United Kingdom Liberty Full time
Responsibilities
  • Prioritise and schedule backfill and reinstatement tasks to ensure seamless programme delivery.
  • Reschedule jobs that fall out of programme to maintain high levels of service delivery.
  • Manage contract requirements for various jobs, ensuring all necessary information is available.
  • Handle calls and schedule a range of works efficiently.
  • Validate each job to guarantee required information is accessible.

To succeed in this role, you will need:

  • A good level of education.
  • Previous call handling/scheduling experience.
  • The ability to operate a computerised database system.
  • Familiarity with office working systems.
  • Excellent communication skills.
  • The capacity to work independently and as part of a team.
  • Strong analytical skills and the ability to manage change.


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