Utilities Service Delivery Coordinator

1 week ago


Glasgow, Glasgow City, United Kingdom Huntswood Full time

We are looking for a skilled Complaint Handler to join our team at Huntswood in Glasgow. As a Complaint Handler, you will play a key role in resolving customer complaints related to service, bills, metering, and appointments.

About the Role:
  • Investigate customer complaints and provide effective solutions
  • Work closely with customers to understand their concerns and resolve issues
  • Maintain accurate records of complaints and resolutions

To succeed in this role, you will need to have experience investigating customer complaints and working in the utilities sector. You should also possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

This is a full-time position based in Glasgow City Centre, requiring a commitment to work Monday to Friday, 9am to 5:30pm. The salary for this role is £155 per day, and we can assist with setting up an umbrella company if needed.

What We Offer:
  • A contract until August 2025
  • The opportunity to gain experience in a professional and challenging environment
  • The chance to build a relationship with Huntswood, leading to further opportunities in the future


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