Case Management Representative

2 weeks ago


Manchester, United Kingdom Robert Walters Full time

**About the Role**

This exciting opportunity has arisen for a Client Case Representative to join our team in Manchester. As a key member of our crew, you will play a vital role in delivering exceptional client service and resolving complex issues.

The successful candidate will have a strong background in client services, excellent communication skills, and a passion for problem-solving.

Responsibilities:

  • Manage and resolve client inquiries within defined service levels
  • Develop and maintain proficient knowledge of Vanguard funds, products, and services
  • Collaborate with internal partners to develop solutions to complex issues

Requirements:

  • Minimum of two years related work experience required
  • Experience in client services preferred
  • Transfers experience and SIPP knowledge a plus

About Us:

Vanguard is committed to equal employment opportunity and creating a diverse and inclusive workplace. We believe that everyone deserves a fair chance, regardless of their background or characteristics.

What We Offer:

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

Estimated Salary:** £28,000 - £38,000 per annum



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