Case Management Representative
2 weeks ago
**About the Role**
This exciting opportunity has arisen for a Client Case Representative to join our team in Manchester. As a key member of our crew, you will play a vital role in delivering exceptional client service and resolving complex issues.
The successful candidate will have a strong background in client services, excellent communication skills, and a passion for problem-solving.
Responsibilities:
- Manage and resolve client inquiries within defined service levels
- Develop and maintain proficient knowledge of Vanguard funds, products, and services
- Collaborate with internal partners to develop solutions to complex issues
Requirements:
- Minimum of two years related work experience required
- Experience in client services preferred
- Transfers experience and SIPP knowledge a plus
About Us:
Vanguard is committed to equal employment opportunity and creating a diverse and inclusive workplace. We believe that everyone deserves a fair chance, regardless of their background or characteristics.
What We Offer:
- A competitive salary and benefits package
- A dynamic and supportive work environment
- Ongoing training and development opportunities
Estimated Salary:** £28,000 - £38,000 per annum
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