Case Management Specialist
2 days ago
Job Title: Case Management Specialist
We are seeking a highly skilled Case Management Specialist to join our team at CV-Library. This is an exciting opportunity to work with a leading professional service provider, representing clients in employment tribunal cases and managing a team.
Key Responsibilities- Oversight of the daily management and workload of the team, ensuring high-quality service provision to clients.
- Carry a small tribunal caseload and cover additional hearings when necessary to meet urgent client or tribunal deadlines.
- Performance management of consultants, identifying training needs and implementing necessary measures.
- Assist and support the Associate Director of Legal with investigations into client or personnel issues.
- Deal with complaints and service issues in a timely manner, ensuring satisfactory resolutions.
- Flexibility with work times to address staff issues outside core hours, deliver training or attend team meetings.
- Demonstrated experience in Employment Tribunals representing clients.
- Dynamic and flexible approach with ability to work under pressure.
- Proficiency in MS Office.
- Holding a full valid driving license.
The successful candidate will have an estimated salary of £52,000 - £67,000 per annum.
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