Front of House Team Member
3 weeks ago
At The Retreat Elcot Park, we are seeking a skilled Front of House Team Member to join our Food and Beverage team.
This is an exciting opportunity to work in a newly refurbished hotel, offering 55 individually designed bedrooms, two new restaurant concepts, and a state-of-the-art spa facility.
As a Front of House Team Member, you will be responsible for delivering exceptional service to our guests, ensuring their experience is truly unforgettable.
Your key responsibilities will include:
- Providing top-notch service to our guests, exceeding their expectations at every turn.
- Delivering great food, fine wine, and a warm, friendly welcome to our guests.
- Building strong relationships with our team and guests, using your stellar communication skills to connect and engage.
- Continuously developing your knowledge and skills, staying up-to-date with the latest trends and best practices in the industry.
- Thriving in a fast-paced, energetic environment, staying focused and motivated to deliver exceptional results.
- Seeking opportunities for career progression, leveraging our comprehensive training and support to grow and develop your skills.
In return for your hard work and dedication, we offer a range of benefits, including:
- An attractive starting salary and generous tronc.
- Discounts across our hotels and restaurants in The Collection for you and your loved ones to enjoy.
- A fun and professional work environment where you can thrive and grow.
- Team meals on shift to keep you fueled and happy.
- Opportunities to grow and develop your career, with a focus on your personal and professional development.
- Exciting Long Service Awards to celebrate your dedication and commitment to our team.
- A generous Refer a Friend Scheme to reward your network and encourage referrals.
- Supplier trips and visits for unique experiences and learning opportunities.
- Flexibility to move within the Group and explore new roles, with a focus on your career growth and development.
- 28 days' holiday plus an extra day on your birthday to celebrate you.
We are committed to providing a supportive and inclusive work environment, where you can thrive and reach your full potential. If you are passionate about delivering exceptional service and have a desire to grow and develop your skills, we would love to hear from you.
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