Telecommunications Systems Specialist
3 days ago
Company Overview
Northern Powergrid is a leading energy company responsible for powering everyday life for 8 million customers across the Northeast, Yorkshire, and northern Lincolnshire.
We are at the forefront of delivering a power network that meets the region's needs, now and in the future, with a vision to be the best energy company in serving our 3.9 million homes while delivering a sustainable energy solution.
Job Description
As a Telecommunications Technician, you will work primarily within the Telecommunications operations delivery team, supporting the IS Operations Manager (Telecoms) and Lead Engineers in managing incidents and maintenance functions in the Northern Powergrid region.
You will also support the Telecoms Service desk and associated processes, including change requests and service incident SLA performance.
Required Skills and Qualifications
The ideal candidate will have:
- A proven technical background and interest in Telecoms systems and technology
- Knowledge of Incident management systems and/or service desk environments
- Ability to provide technically orientated user support at a level understood by non-technical users
- Familiarity with the use of Network Management tools
- Able to work within small teams and possess good IT skills
- Educated to Higher Education Qualification (FHEQ) - Level 3 or equivalent
- Two Years experience of Copper/fibre cable systems, Digital Microwave/Transmission Systems, or IP/Telecoms Networks
Benefits
We offer a competitive salary between £32,689 - £47,541 per annum, along with great benefits including:
- Enrolment into our Pension Scheme with a generous company contribution
- Free onsite car parking
- Annual leave of 25 days + bank holiday entitlement
- 37 hours per week
- Agile working arrangements with 1 day per week working from home
- Potential for overtime at excellent rates
- Employment benefits package including free tickets to local tourist attractions
Others
We provide Telecoms systems training and consider applicants on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age, or disability, in accordance with the Equality Act 2010.
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