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Accounts Client Services Manager

2 months ago

Leicester, Leicester, United Kingdom Straco Group Full time

A UK-based independent Creative Agency specialising in Retail Design, part of the Straco Group, is seeking an exceptional Client Service Account Manager to join their dynamic team.

Key Responsibilities
  • Ensure clients receive a high-level service and are kept informed at every stage
  • Be professional and efficient in managing projects
  • Build and maintain strong working relationships with your colleagues, clients, and supply partners
  • Thrive in a high-pressure environment, ensuring multiple projects are delivered on time and on budget
  • Manage client expectations and provide solutions to meet their needs
  • Collaborate with internal teams to deliver exceptional client experiences
Requirements
  • Confidence in keeping both the client and internal teams happy
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Proficiency in project management tools and software

This role may involve some travel to visit clients, suppliers, and retail locations.

As a Client Service Account Manager, you will play a critical role in driving business growth and delivering exceptional client experiences.