Debt Management and Collections Coordinator
3 days ago
Job Overview: i-Jobs is looking for a skilled Debt Management and Collections Coordinator to join our team. As a key member of our debt recovery department, you will be responsible for managing a caseload of accounts recovering debts from former tenants, TA clients, non-residential lettings, and sundry debt.
Key Responsibilities:
- Provide assistance, advice, and training to staff members as required.
- Pursue the recovery of debts due by agreed procedures.
- Respond to customer inquiries and negotiate appropriate repayment arrangements.
- Work with external partner debt collection agencies, ensuring prompt referral and ongoing liaison, including Attachment of Earnings.
- Manage direct debits to facilitate efficient payment processing.
Requirements:
- At least 1 year in Debt Management/Recovery.
- Experience in a Local Government Environment or similar.
- A working knowledge of CIVICA Financials.
- Accounts receivable experience within a large multi-functional organization.
- Experience dealing with Debt Recovery Agents/Solicitors.
Estimated Salary: £19.53 per hour (PAYE) based on 19.5 hours per week at KT10 9SD location.
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