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Contract Support Specialist

2 months ago

Rushden, Northamptonshire, United Kingdom Whistl Full time

You'll be working closely with our Contract Management team and internal functions to develop strong client relationships and achieve our goals.

As a Contract Support Manager, you'll deliver exceptional service and value for money to our clients, driving meaningful revenue for the company.

Main Responsibilities
  • Manage day-to-day client support requests, acting as a first point of contact for issues, incidents, and service queries.
  • Understand contractual commitments and carriers and carrier services appropriate to the contract and commitments.
  • Liaise with managers of other departments to ensure operational objectives are met, understanding SLA agreements and monitoring performance.
  • Provide support for trade customers and activities.

This is a fantastic opportunity to gain experience and grow your skills as a Contracts Support Manager with a market-leading company.