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Credit Control Team Leader

2 months ago


Colchester, Essex, United Kingdom Informa Full time
Job Title: Credit Control Team Leader

At Informa, we're looking for a highly skilled and experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you'll play a critical role in ensuring the effective management of our credit control processes, driving business growth, and maintaining strong relationships with our customers.

Key Responsibilities:
  • Lead a team of credit control professionals to ensure timely and effective collection of payments from customers.
  • Develop and implement strategies to improve credit control processes, reduce bad debt, and increase cash flow.
  • Collaborate with cross-functional teams, including sales, finance, and operations, to ensure seamless communication and alignment.
  • Manage and analyze credit control data to identify trends, opportunities, and areas for improvement.
  • Develop and maintain relationships with key customers to ensure their needs are met and to identify opportunities for growth.
Requirements:
  • Proven experience in credit control, collections, or a related field, with a strong track record of success.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong customer service skills, with the ability to build and maintain relationships with key customers.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a global organization and contribute to its success.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about credit control and customer service, and have a strong track record of success, we'd love to hear from you.