Manchester Bus Service Supervisor

1 day ago


Manchester, United Kingdom Metroline Manchester Full time
Role Description
Are you an experienced transportation professional looking for a challenging role? Do you have excellent leadership skills and the ability to motivate a team? As a Service Delivery Manager at Metroline Manchester, you will oversee the operation of our bus services in the Manchester area. Your primary focus will be on ensuring efficient and reliable service delivery, meeting customer expectations and safety standards.

Main Tasks
Operational Management: Review and analyze service performance data to identify areas for improvement. Team Leadership: Develop and implement strategies to improve team performance and engagement. Customer Focus: Implement customer feedback processes to ensure customer satisfaction. Compliance: Ensure all operations are compliant with relevant laws and regulations. Safety: Oversee regular safety checks and audits to prevent accidents. Continuous Improvement: Stay up-to-date with industry best practices and new technologies. Stakeholder Management: Build relationships with key stakeholders, including regulatory bodies.

Requirements and Benefits
The ideal candidate will have experience within the industry in a similar role. You will need excellent communication skills and the ability to motivate and engage a team. Experience of working within a trade union environment is essential. A competitive salary of £50,000 - £60,000 per annum is offered, along with Free Bus Travel for yourself + 3, Free on-site parking, Pension Scheme Contributions, Benefits Hub, Employee Assistance Programme, Cycle to Work Scheme, and Free uniform.

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