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Head of Interpreter Training and Development
2 months ago
We are seeking a highly skilled and experienced professional to join our team as the Head of Interpreter Training and Development at SignVideo by Sorenson. This is an exciting opportunity to lead our interpreter training and development initiatives, ensuring that our interpreters have the skills and knowledge needed to provide exceptional service to our customers.
Key Responsibilities- Develop and implement training programs for interpreters, including workshops, webinars, and e-learning modules.
- Collaborate with the Director of Interpreting to develop and implement assessment tools and processes to evaluate interpreter performance.
- Provide coaching and mentoring to interpreters to improve their skills and knowledge.
- Develop and maintain relationships with industry partners and stakeholders to stay up-to-date on best practices and industry developments.
- Contribute to the development of policies and procedures related to interpreter training and development.
- Manage and oversee the administration of interpreter training and development programs.
- Qualified BSL/English Interpreter/Translator with 5+ years of experience in interpreting and translation.
- 5+ years of experience in interpreter training and development.
- Excellent communication and interpersonal skills.
- Ability to assess the skill sets of potential interpreting/translation employees.
- Ability to provide diagnostic feedback to each Interpreting/translator employee regarding skill sets.
- Knowledge of adult education theories and ability to adapt materials for delivery.
- Experience in e-learning development or willingness and ability to learn.
- Ability to work in a fast-paced, dynamic, highly regulated work environment.
- Collaborative, supportive, and positive attitude.
- Team-oriented.
- Computer and video equipment used in all areas of the job.
- Solid understanding of the Code of Professional Ethics.
- Fast learner and motivated.
- Ability to work in a high-tech environment.
- Professional support with an experienced interpreter.
- Access to a full year's worth of free CPD.
- Opportunities for career progression.
- Contribution to NRCPD/RBSLI/SRLPDC registration (pro rata for part time).
- A workplace pension.
- Optional private health plan.
- Loaned PC and all other IT equipment.
- Contribution to Enhanced DBS costs.
- Paid Sick, Parental and Adoption leave.
- Paid Annual Leave of 32 days (including Bank Holidays) rising to 33 days (pro rata for part time).
- Life Plan.
- Cycle to Work Scheme.
We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.