Freightcom Billing Specialist

1 day ago


Bolton, Bolton, United Kingdom Clickship Full time

About Clickship:

Clickship is a technology company that offers innovative solutions for freight transportation services. We are committed to providing our clients with efficient and cost-effective shipping solutions.

Job Overview

As a Billing Specialist at Clickship, you will play a crucial role in reviewing and analyzing invoices, handling customer inquiries, and ensuring the accuracy of financial information.

Responsibilities and Duties

  • Handle customer inquiries in a timely and professional manner, addressing any concerns or issues they may have.
  • Review and analyze invoices to ensure accuracy and completeness, initiating disputes with carriers as needed.
  • Educate customers on best practices to avoid additional charges, following communication procedures and guidelines.
  • Perform other duties as assigned, working closely with the team to achieve our goals.

Requirements

Must Have:

  • Adherence to laws and best practices regarding customer interactions and data handling.
  • Attention to detail and trustworthiness, with the ability to handle numbers and financial information.
  • Excellent knowledge of MS Office, particularly Excel, and ER software (JDE or other).

Prefer to Have:

  • 1 year of experience as a Billing Specialist or in a similar role.
  • Experience in the Freight/Logistics Industry, particularly in LTL or Courier services.

Benefits

  • Extended health care
  • On-site parking
  • Paid time off

Schedule

  • Monday to Friday

We are an equal opportunity employer



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