Freightcom Billing Specialist
1 day ago
About Clickship:
Clickship is a technology company that offers innovative solutions for freight transportation services. We are committed to providing our clients with efficient and cost-effective shipping solutions.
Job Overview
As a Billing Specialist at Clickship, you will play a crucial role in reviewing and analyzing invoices, handling customer inquiries, and ensuring the accuracy of financial information.
Responsibilities and Duties
- Handle customer inquiries in a timely and professional manner, addressing any concerns or issues they may have.
- Review and analyze invoices to ensure accuracy and completeness, initiating disputes with carriers as needed.
- Educate customers on best practices to avoid additional charges, following communication procedures and guidelines.
- Perform other duties as assigned, working closely with the team to achieve our goals.
Requirements
Must Have:
- Adherence to laws and best practices regarding customer interactions and data handling.
- Attention to detail and trustworthiness, with the ability to handle numbers and financial information.
- Excellent knowledge of MS Office, particularly Excel, and ER software (JDE or other).
Prefer to Have:
- 1 year of experience as a Billing Specialist or in a similar role.
- Experience in the Freight/Logistics Industry, particularly in LTL or Courier services.
Benefits
- Extended health care
- On-site parking
- Paid time off
Schedule
- Monday to Friday
We are an equal opportunity employer
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