Health Club Team Member
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Health Club Team at Belton Woods Hotel, Spa & Golf Resort. As a key member of our team, you will be responsible for delivering exceptional guest service, ensuring a seamless experience for our members and guests.
Key Responsibilities:
- Welcome and greet guests, making health club bookings and supporting membership sales and enquiries.
- Conduct daily checks and gym inductions for new members, as well as regular gym re-assessments as part of our health club retention strategy.
- Provide excellent customer service and communication skills, working under pressure and multi-tasking to meet the needs of our guests.
Requirements:
- Personal Trainer/Fitness Instructor level 2 qualification as a minimum, or equivalent.
- Strong attention to detail and ability to work in a fast-paced environment.
About Us:
Belton Woods Hotel, Spa & Golf Resort is a 4-star, 136-bedroom property set in acres of woodland with a 36-hole golf complex. Our hotel offers a range of dining options, leisure facilities, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.
Why Join Our Team?
As a member of our Health Club Team, you will enjoy a range of benefits, including free health club membership, discounts across golf and The QHotels Collection, and access to an Employee Assistance Program. We offer a supportive and inclusive work environment, with opportunities for training and professional development.
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