Workflow Efficiency Expert

4 days ago


Manchester, United Kingdom The Portfolio Group Full time

Unlock Your Potential

We invite applications from highly motivated individuals for the position of Digital Planning Administrator. As a key member of our digital counselling team, you'll have the opportunity to make a meaningful impact on people's lives by ensuring efficient workload management and exceptional customer service.

Your Key Contributions
  1. Develop and implement process improvements to optimize workload distribution and SLA management.
  2. Provide top-notch customer support through live chats, emails, and phone calls, demonstrating empathy and professionalism.
  3. Maintain accurate records and databases, ensuring data quality and integrity.
  4. Collaborate with the digital services team to enhance productivity and service delivery, driving business success.
What We Offer
  • An estimated annual salary of $50,000 - $65,000.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters growth and innovation.


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