Retail Store Manager
4 weeks ago
Established in 1981, JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.
Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Junior Management team as a Sales Floor Supervisor. As a key member of our store team, you will be responsible for providing managerial support, maintaining and improving customer service levels, and assisting with daily managerial processes.
Key Responsibilities- Provide exceptional customer service, ensuring a positive shopping experience for all customers.
- Deal with customer complaints and inquiries in a professional and courteous manner.
- Supervise and motivate sales staff to achieve sales targets and maintain high standards of customer service.
- Assist with visual merchandising, ensuring the sales floor is attractive and engaging.
- Monitor and maintain stock levels, ensuring the sales floor is clean and presentable at all times.
- Previous retail experience, preferably in a supervisory role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Discounts on JD Group products and services.
- Recognition and rewards for outstanding performance.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please apply today.
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