IT Support Specialist

3 weeks ago


Maldon, Essex, United Kingdom Allegiance Group Full time

Allegiance Group is seeking a skilled IT professional to fill the position of 2nd Line Support Engineer. As part of our team, you will be responsible for resolving technical challenges, performing server upgrades, and contributing to key IT projects.

Key Responsibilities:

  • Resolve Technical Issues: Provide timely and effective solutions to resolve 2nd line support issues and manage escalations.
  • Server Upgrades: Plan and execute server upgrades and system improvements to ensure seamless operation.
  • System Administration: Maintain and administer Windows Server, Active Directory, and Microsoft 365.
  • Troubleshooting: Troubleshoot networks and support virtualization platforms such as VMware and Hyper-V.
  • Collaboration: Collaborate with the team to ensure system security, performance, and compliance.

Requirements:

  • 5+ Years of Experience: Possess 5+ years of experience in IT support with in-depth Microsoft expertise.
  • Strong Knowledge: Demonstrate strong knowledge of networking, server upgrades, and virtualization.
  • Certifications: Hold relevant certifications such as Microsoft or CompTIA.

What We Offer:

  • Competitive Salary: Enjoy a competitive salary up to £35,000 per annum.
  • Professional Development: Participate in professional development opportunities to enhance your skills.
  • SUPPORTIVE WORK ENVIRONMENT: Work in a supportive and collaborative work environment.

Estimated Salary: £35,000



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