Restaurant Operations Supervisor
3 weeks ago
We are seeking an exceptional Assistant Manager to join our team at Banyers House in Royston. As a key member of our management team, you will play a pivotal role in delivering an exceptional dining experience for our guests.
About the Role:
- Manage the Front-of-House team, ensuring seamless service delivery and high standards of guest satisfaction.
- Lead by example, demonstrating a passion for great food and drink, and a commitment to delivering exceptional customer service.
- Assist the Management team with the running of shifts, ensuring smooth operations and maintaining high standards of service.
- Develop and implement initiatives to drive sales growth, improve customer retention, and enhance the overall dining experience.
- Work closely with the Head Chef to develop and implement menu concepts, ensuring alignment with our brand values and customer expectations.
- Monitor and control costs, ensuring effective budget management and minimizing waste.
- Collaborate with the Marketing team to develop and implement marketing strategies, promoting our brand and driving customer engagement.
About Banyers House:
Banyers House is a beautifully restored 16th-century building, offering a unique and luxurious dining experience. Our restaurant serves a seasonal, Mediterranean-inspired menu, with a focus on sustainable, quality ingredients and exceptional presentation.
About The Oakman Group:
We are a leading employer in the hospitality industry, recognized for our commitment to excellence and our passion for delivering exceptional customer experiences. We are proud to be a Sunday Times Best Places to Work for, and we are seeking like-minded individuals to join our team.
About You:
- You are a passionate and experienced hospitality professional, with a proven track record of delivering exceptional customer service and driving sales growth.
- You are a natural leader, with excellent communication and interpersonal skills, and a ability to motivate and inspire your team.
- You are a creative thinker, with a passion for innovation and a willingness to take calculated risks to drive business growth.
- You are a results-driven individual, with a strong focus on delivering exceptional results and exceeding customer expectations.
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