Hospitality Professional
2 weeks ago
What's in it for you?
- Competitive Tronc
- 25% off all food, drink, rooms at all RedCat Pubs* (T&Cs apply)
- Opportunities to progress within a growing company
- Financial wellbeing programme
- Employee recognition programme
- Meal deals whilst on shift
- 24hrs access to the company's training and development site
- Wellness Programme
As a Restaurant Server, you will be the face of RedCat Pubs, providing exceptional customer service and ensuring every guest has an incredible experience. You will work closely with your team to achieve this by delivering food and drink with passion and integrity. You will be passionate about your venue and be able to make recommendations to guests, offer friendly conversation and answer their questions promptly.
You should have an understanding of how using promotions and recommendations can help the business achieve profitability and growth. You will also be responsible for accurately recording and processing customer bills.
You will be a key part of maintaining a clean and tidy section, following RedCat Pubs health and safety standards and ensuring your department is well-presented at all times. Your responsibilities will include:
- Working as part of a team to achieve the best levels of customer experience
- Being smart and friendly, well-presented with a professional and approachable manner
- Being well-organized and tidy, multitasking and prioritizing customer requests and tasks
- Demonstrating awareness of allergen safety and adhering to health and safety procedures and licensing laws
- Being a product expert, knowing everything about the offering and being passionate about it
- Confidently using EPOS systems to accurately record customer orders and take payments
- Being ready to learn and absorb lots of information to help you become the best you can be
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