Digital Knowledge Manager

2 weeks ago

London, Greater London, United Kingdom Oliver Wyman Full time
About the Role

We are seeking a highly skilled and experienced Senior Knowledge Manager to join our Digital Practice at Oliver Wyman. As a key member of our team, you will be responsible for setting the Knowledge Management strategy and executing best-in-class knowledge management initiatives to achieve it.

Key Responsibilities
  • Develop and implement a comprehensive Knowledge Management strategy in collaboration with KM and Practice leaders.
  • Manage the capture, classification, storage, and dissemination of the Oliver Wyman Digital knowledge base.
  • Ensure our knowledge platform is well-maintained and strategically look for ways to increase usage and footfall.
  • Proactively manage the content landscape within Digital, assessing content gaps and hot topics.
  • Be a key point of contact for the Digital team as they work to identify leading Oliver Wyman experts and credentials in support of business development activities.
  • Proactively disseminate Oliver Wyman Intellectual Capital in support of client relationship building activities.
Requirements
  • At least 5 years' experience in knowledge management, research, or business development, ideally within a professional services firm.
  • At least 2 years' experience managing and mentoring people.
  • Proactive client service mindset and ability to tailor support to diverse internal clients.
  • Digital/technology enthusiast with intellectual curiosity in topics pertinent to our Digital clients.
  • Experience in managing and organizing large volumes of content and data.
  • Strong stakeholder management skills.
  • Strong written and verbal communication skills.
  • Ability to multitask, prioritize responsibilities, and adapt to changes in client and industry needs.
  • Good working knowledge of Microsoft Office suite (especially Excel, PPT, Outlook, Teams, SharePoint).
About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in over 70 cities across 30 countries, we combine deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our team of over 6,500 professionals works with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

We offer a competitive salary and a comprehensive benefits package, as well as the opportunity for career growth and professional development in a stimulating working environment that allows you to challenge your boundaries and have an impact on the success of our clients. We are individuals who are self-starting, motivated, energetic, and entrepreneurial about what we do, and we have the common aspiration to have an impact, leave a legacy, and change the world.

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