Retail Operations Manager

2 days ago


Bristol, Bristol, United Kingdom Harding Retail Full time

About Harding+

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We're a leading innovative retail company, transforming the way we deliver exceptional guest and colleague experiences onboard cruise ships.

This is a great opportunity to join our team as a Retail Planning and Communication Manager, based in Avonmouth (Bristol) on a hybrid working basis 2-3 days a week.

The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.

">Job Description">
  • ">
  • Develop clear communication plans with a holistic view of what, how and when we communicate to our retail teams.">
  • Influence trading meetings to ensure markdowns, markups, and other trading actions are communicated in a planned and effective way.">
  • Maintain regular communication with Area Managers and Shop Managers through the most appropriate channels.">
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In this role, you will be responsible for maintaining the retail intranet, ensuring it serves as an effective communication tool for Retail teams. You'll also work closely with Commercial teams to create and deliver briefings on new products, promotions, and other key initiatives to the field team.

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Key responsibilities include:

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  1. ">
  2. Act as the 'gatekeeper' for workload and communications from HQ to Shipboard teams, influencing customer and retail needs.">
  3. Support implementation of new product and promotion information, communicating clearly and effectively to Store Managers and their teams.">
">About You">

To succeed in this role, you'll need:

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  • ">
  • A strong understanding of retail and trading principles, particularly within the cruise or retail industry.">
  • Proven experience in a retail planning, communications, or similar role, preferably within the cruise, retail or hospitality industry.">
  • Excellent communication and interpersonal skills, with the ability to convey complex information clearly and effectively to large scale audiences.">
  • Strong influencing skills at all levels, able to work at pace and with energy to get the job done for retail.">
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Please note that the salary range provided is an estimate and may vary based on individual circumstances.

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You can expect a competitive salary, bonus scheme, pension, life assurance, healthcare, and 25 days leave annually, including Christmas shutdown.

">About Us">

We're proud winners of the Cruise Retailer of the Year award for 2022 and 2023. Our innovative approach to retailing has earned us recognition within the industry.

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We value trust, collaboration, respect, passion, drive, and resilience in our team members.

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If you're passionate about delivering exceptional retail experiences, we'd love to hear from you.



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