Administration Officer

2 weeks ago


Croydon, Greater London, United Kingdom Maroondah City Council Full time
Customer Experience and Administration Officer

We are seeking a highly skilled and enthusiastic Customer Experience and Administration Officer to join our team at Maroondah City Council.

The successful candidate will be responsible for delivering exceptional customer service through various communication channels, utilising online customer information tools and corporate systems to achieve outstanding results.

Key responsibilities will include:

  • Providing exceptional customer service and support to internal and external stakeholders
  • Managing customer information and data accurately and efficiently
  • Utilising corporate systems to deliver high-quality results and meet performance targets
  • Working collaboratively with the Customer Experience and Sales Team to achieve business objectives

Requirements for the role include:

  • Excellent communication and organisational skills
  • Ability to work in a dynamic and fast-paced team environment
  • Strong attention to detail and ability to manage multiple tasks
  • Experience in customer service and administration

Applicants should submit their resume, cover letter, and success criteria questions to be considered for the position.


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