Service Delivery Director

4 weeks ago


Staffordshire, United Kingdom Harris Hill Charity Recruitment Specialists Full time

About the Role

We are seeking an experienced Service Delivery Director to join our team at Harris Hill Charity Recruitment Specialists.

As a key member of our team, you will be responsible for managing and leading the operations of Staffordshire Together for Carers - All Age Carers Service.

The successful candidate will have a minimum two years' experience of managing a service, including staff management, supervision and support, as well as being responsible for working in partnership to meet contractual obligations.

Key responsibilities include:

  • Leading the performance of contracts, ensuring quality delivery and achieving desired outcomes;
  • Developing and maintaining relationships with key stakeholders to raise awareness of caring and identify hidden Carers within a whole system approach;
  • Acting as the local point of contact with commissioners, developing and maintaining relationships and preparing for and delivering performance reports/updates at contract review meetings;
  • Managing the relationship with and performance of subcontracted/funded partners, including holding contract review meetings and addressing any issues or development needs;
  • Managing expenditure against annual operational budgets;
  • Providing team meeting facilitation, line management, supervision and support to direct reports;

In this role, you will work closely with the Community Development & Partnership Officer to develop and maintain relationships/referral pathways with key stakeholders. You will also be responsible for monitoring performance, creating reports and managing budgets.

A good working knowledge of social care and health, particularly as it relates to working with Carers and adults, is crucial. Experience of evaluating delivery, analysing performance and managing relationships with commissioners is also essential.

Salary: £34,627.98 per annum (dependent on qualifications and experience).

Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.



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