Loss Adjuster
4 weeks ago
We are seeking a skilled Loss Adjuster to join our team, handling claims of varying complexity and value in an efficient and timely manner. The successful candidate will support the Loss Adjusting team as directed and have the opportunity to work on a fully remote basis after a short period of training.
Key Duties- Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes, and be able to interpret and apply policy cover, terms, and conditions as appropriate.
- Have a detailed knowledge of Building structures, including foundations, walls, spanning members, their performance, and the nature of building materials and material pathology, such as freeze-thaw cycle, moisture gradients, rising damp, creep, and chemical attack.
- Have a thorough understanding of the nature of building defects and their causes.
- Be able to correctly diagnose defects and be able to identify the most appropriate remedial action.
- Have a knowledge and understanding of the insurable peril - Subsidence Heave and Landslip and if role appropriate accurately apply policy wording to building claims.
- Understand the principles of building repair and maintenance.
- Have detailed knowledge of Contractors All Risks, Business Interruption, and SME claims settlement.
- Demonstrate a thorough knowledge of all aspects of Contents claims handling.
- Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents.
- Proactively direct an investigation appropriate to the circumstances.
- Demonstrate applied understanding of advanced negotiation skills to achieve settlement at no more than maximum identified figure.
- Demonstrate applied understanding of the legal principles giving rise to subrogation and achieve successful recoveries.
- Be able to identify alternative mechanisms for settling claims and consider the impact on indemnity cost.
- Be able to provide in-depth and expert advice to Customers, Clients, and other Loss Adjusters.
- Have a thorough understanding and application of the file review process and identify potential leakage as part of the claims settlement process.
- Apply creativity to obtain the best solution to the claims settlement for the Client.
- Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required.
- Ability to work under pressure in a fast-paced and changing environment.
- Dependability and persistence are essential.
- Flexible approach and adaptable to changing priorities.
- Full driving license required.
- Insurance claims experience.
- ACII and ACILA qualifications preferable.
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