Hospitality Team Member
2 weeks ago
About Us
We are a Georgian hotel with a long history, offering stunning features, beautiful bedrooms, a modern 2 rosette restaurant, a terrace, and a Spa with treatment rooms as well as indoor and outdoor pool. Our team is the soul of the place, and we want our people to be themselves.
As a Customer Service Lead, you will be responsible for:
- Providing excellent service to our guests throughout the restaurant, bar, and beautiful terrace
- Training and developing your team to increase retention and attract new talent
- Leading by example and sharing positive feedback with your team
- Working closely with senior managers to grow your skills and knowledge
- Contributing your own skills and ideas to the team
What to Expect
As a valued member of our team, you can expect:
- Monthly service payments as well as monthly pay
- All overtime paid over contracted hours
- A stimulating environment as part of a diverse community of people
- Progression opportunities and internal and external training
- 500 refer a friend scheme
Next Steps
If you're interested in this opportunity, we'll be in touch to discuss further. You can expect a friendly invite to spend time with your chosen department, where you can ask questions and learn more about the role.
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