Hospitality Team Lead
2 days ago
Lounge is looking for a talented Front of House Manager to lead our front of house team and deliver exceptional customer experiences in our restaurants, bars, and cafes. As a key member of our management team, you will be responsible for maintaining high standards, driving sales growth, and ensuring excellent customer satisfaction.
The ideal candidate will have a proven track record of success in a similar role, with experience in managing teams, leading by example, and driving results through effective communication and leadership.
Salary: £27,000 - £32,000 per annum, depending on experience.
Key Responsibilities:
- Lead and motivate the front of house team to deliver exceptional customer experiences
- Manage daily operations, including sales, marketing, and customer service initiatives
- Develop and implement strategies to drive sales growth and improve customer satisfaction
Benefits:
- Tips shared equally across the team
- Paid breaks
- Staff food on every shift
- 50% discount on food in all brands
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives
- Christmas and Boxing Day off
- Staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over pay with Wagestream
- Company pension scheme
- Long service awards
- Opportunity for personal development and career progression
Requirements:
- Proven experience in a similar role, with a track record of success
- Excellent leadership and communication skills
- Ability to work effectively in a fast-paced environment
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