Customer Insight and Strategy Manager

3 weeks ago


Tadworth, Surrey, United Kingdom Workingmums Full time
Job Title: Customer Insight and Strategy Manager

Join our team at Workingmums as a Customer Insight and Strategy Manager, where you will play a critical role in enabling our commercial brand strategy. As a member of the Commercial Analytics & AI (CAAI) division, you will work closely with commercial and cross-functional leaders to activate data-driven problem-solving and drive business impact.

Key Responsibilities:
  • Deliver quality and impactful strategic business decision support to business leaders in the UK, focusing on [Primary Care/Specialty Care/Oncology] business leaders.
  • Design and execute analytics and insights plans, delivering actionable insights that result in direct business impact.
  • Contribute to the identification of data and insight needs, design of analytics and research plans, and the execution of those plans, incorporating solutions across the catalog of CAAI capabilities.
  • Effectively collaborate on the delivery of advanced analytics, including predictive modeling, data science, and machine learning, as needed.
Requirements:
  • Bachelor's degree required, Master's preferred in a quantitative discipline.
  • Extensive multi-disciplinary experience with a preference for exposure to business analytics/finance, marketing, engineering, or other quantitative fields.
  • Knowledge of the pharmaceutical industry in the UK, including relevant data sources required to understand and generate insights about the market.
  • Experience across at least some CAAI capabilities, including data analytics, primary and secondary market research, data reporting & visualization, and forecasting/modeling.
Preferred Qualifications:
  • Familiarity with artificial intelligence/machine learning (AI/ML) and data science approaches.
  • Innovative and agile mindset; self-starter.
  • Fluency in English.


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