Field Operations Director
1 month ago
Hydro-X is seeking a highly skilled and experienced Field Operations Executive to join our team. As a key member of our operations team, you will be responsible for managing a team of Regional Operations Managers to provide top-class service to our customers in the Southern region.
Key Responsibilities:- Manage and develop a team of Regional Operations Managers to ensure effective delivery of services to customers.
- Embed a structure to ensure all team members are trained and equipped to deliver high-quality services.
- Provide management support to maximize efficiency and revenue through effective cost control, scheduling, and performance improvement initiatives.
- Take ownership of delivering services for key contracts and manage relationships with customers.
- Liaise with other regional teams to achieve monthly compliance of all contractual work.
- Produce KPIs to ensure the team carries out tasks such as audits, 1-2-1s, compliance, profit, appraisals, security clearances, and employee relationship meetings.
- Control departmental spend within agreed budgets and provide monthly reports to the Manager.
- Deliver or exceed contract compliance targets for the region and provide full reports to the Manager.
- Knowledge of running a departmental P&L.
- Commercial awareness and strategic planning experience.
- Analytical and problem-solving skills.
- Ability to communicate and implement decisions effectively.
- Desirable: Water treatment and air hygiene knowledge.
- Valid driving license.
- Compliant DBS and Security checks.
- Ability to work independently and collaboratively as a team.
- Company vehicle, mobile phone, and tablet.
- Development opportunities to gain additional qualifications.
- Life Insurance offered after 6-month service.
- Enhanced Maternity and Paternity pay.
- Company events.
- Employee Recognition Scheme.
- Royal London Pension.
- Annual Pay reviews.
- Free mortgage advice.
Hydro-X was established in the UK in 1984. We are experts in our fields and work hard to give our customers peace of mind by delivering effective water treatment, air hygiene, process engineering, and training solutions.
We offer proactive water treatment and water hygiene services to help customers maintain compliance with their legal requirements and legionella prevention.
This is an exciting opportunity to join a growing company.
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