Property Management Director

20 hours ago

Newcastle under Lyme, Staffordshire, United Kingdom Spicerhaart Full time
Property Management Manager

About the Role

We are seeking an experienced Property Management Manager to lead our top-tier team at Spicerhaart Estate Agents in Newcastle Under Lyme. As a Property Management Manager, you will be responsible for managing a team of property managers, monitoring and assessing individual team member performance, and ensuring the business is risk-averse and compliant with regulatory bodies.

Key Responsibilities

  • Manage a team of property managers to ensure excellent customer service and high-quality property management.
  • Monitor and assess individual team member performance, including conducting one-to-one meetings and providing feedback.
  • Ensure the business is risk-averse and compliant with regulatory bodies, including conducting property inspections, negotiating tenancy extensions and renewals, and coordinating with contractors for maintenance and repair issues.
  • Build and maintain strong relationships with landlords and tenants, ensuring excellent communication and customer service.
  • Process eviction requests, resolve rental arrears, and complete check-in and check-out procedures, including full inventory reports.

Requirements

  • Full UK driving license for a manual vehicle.
  • Minimum of 3 years' experience as a Property Manager within residential lettings.
  • Strong knowledge of current residential lettings legislation and ability to create and maintain a positive team spirit.
  • Ability to develop and maintain strong relationships with clients and team members.

What We Offer

  • Competitive basic salary of £28,500 to £39,000, dependent on experience.
  • Up to £7,200 in capped commission and a further £3,725 uncapped commission target.
  • Complete on-target earnings of £39,425 to £49,925.
  • Company car or monthly car allowance.
  • Industry-leading training and nationally recognized qualification (inc. ARLA).
  • 24/7 access to our Employee Assistance Programme.
  • Eye care and up to £500 for successful employee referrals.
  • Company Pension Scheme and 30 days annual leave per year.

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