Front of House Team Leader
2 months ago
Job Summary
We are seeking an experienced Team Leader to join our Front of House team at Stonegate Group. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.
Key Responsibilities
- Support and coach team members to achieve high standards of customer service
- Work closely with the management team to develop and implement strategies to improve guest satisfaction
- Ensure compliance with company policies and procedures in the absence of management
- Create a welcoming atmosphere for guests and promote a positive team culture
Requirements
- At least 18 years old
- Experience in a similar role within the hospitality industry
- Excellent communication and leadership skills
- Able to work flexible hours, including evenings and weekends
About Us
Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. We pride ourselves on providing a warm and welcoming environment for our guests, with a focus on delivering exceptional customer service.
What We Offer
- Flexible working hours
- Competitive salary and benefits package
- Opportunities for career development and progression
- A fun and supportive team environment
How to Apply
If you are a motivated and experienced Team Leader looking for a new challenge, please submit your application to us.
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