Front of House Team Leader

2 months ago


Nottingham, Nottingham, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our Front of House team at Stonegate Group. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support and coach team members to achieve high standards of customer service
  • Work closely with the management team to develop and implement strategies to improve guest satisfaction
  • Ensure compliance with company policies and procedures in the absence of management
  • Create a welcoming atmosphere for guests and promote a positive team culture

Requirements

  • At least 18 years old
  • Experience in a similar role within the hospitality industry
  • Excellent communication and leadership skills
  • Able to work flexible hours, including evenings and weekends

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. We pride ourselves on providing a warm and welcoming environment for our guests, with a focus on delivering exceptional customer service.

What We Offer

  • Flexible working hours
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and supportive team environment

How to Apply

If you are a motivated and experienced Team Leader looking for a new challenge, please submit your application to us.



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