Service Design Lead

4 weeks ago


London, Greater London, United Kingdom Zebra People Full time
Job Overview

We're looking for a skilled Service Design Lead to join our team at Zebra People.

Salary: £45-55k (dependent on experience)

This role is perfect for someone who thrives in complex environments and has experience designing services across physical and digital spaces.

About the Role:

  • Enhance physical and digital touchpoints to improve user experiences
  • Collaborate with cross-functional teams to drive impactful service improvements
  • Maintain momentum in ambiguous environments while staying proactive

Your Skills and Qualifications:

  • Background in larger, complex organizations
  • Strong collaboration skills and stakeholder management expertise
  • Experience designing services in hybrid environments

Benefits:

You'll be part of a supportive, forward-thinking team that's passionate about making a difference. As a key member of our organization, you'll have the opportunity to shape how we deliver meaningful services to our users and partners.



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