ICT Specialist

3 weeks ago


Wakefield, Wakefield, United Kingdom Planet Recruitment Full time
Role Summary

This role will involve supporting a Trust of primary schools, acting as a liaison between the schools and our client, ensuring they are informed about products and services provided, and managing customer accounts. The successful candidate will be responsible for maintaining IT hardware and software across school sites, helping to improve ICT provision and enable effective teaching and learning through ICT solutions.

Key Responsibilities
  1. Installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations.
  2. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations.
Requirements

The ideal candidate should have a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. A minimum of 2 years' experience in working as an ICT Technician/2nd line in the education sector is desirable, although not essential.

The successful candidate should have the ability to work independently, exhibit a flair for troubleshooting, and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.


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