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Professional Training Manager
2 months ago
We are seeking a highly skilled Professional Training Manager to join our team at the National Audit Office. As a key member of our HR department, you will be responsible for overseeing all operational elements of our graduate and school leaver training schemes.
Main Responsibilities:- Ensure that NAO trainees receive high-quality support from the training team, including college bookings, processing exam results, and responding to queries.
- Design and implement developments to enhance the training scheme, ensuring trainees receive support and training to pass their exams and achieve their ICAEW qualification.
- Manage communication and engagement with trainees, including running forums and drop-in sessions, and responding to staff survey feedback.
- Manage relationships and contracts with external bodies, including our college provider and the ICAEW, to ensure a high-quality service.
- Provide direct support to trainees on reasonable adjustments and exam pathways as required.
- Experience of managing a professional training scheme of a similar size and scope to the NAO's programme.
- Experience of managing and developing junior colleagues.
- Customer-focused with experience of providing a high-quality service to multiple stakeholders.
- Strong Excel skills and ability to analyze data to identify trends and key risks.
- Experience in managing online systems.
The National Audit Office is a leading organization in the field of public sector auditing. We are committed to providing high-quality training and development opportunities to our employees, and we are seeking a skilled Professional Training Manager to join our team.
