Professional Training Manager

3 weeks ago


London, Greater London, United Kingdom National Audit Office Full time
Job Title: Professional Training Manager

We are seeking a highly skilled Professional Training Manager to join our team at the National Audit Office. The successful candidate will be responsible for overseeing all operational elements of our graduate and school leaver training schemes.

The Professional Training Manager will ensure that our trainees receive high-quality support from the training team and that all elements of the scheme, including college bookings, processing exam results, and responding to queries, are completed quickly and accurately with an emphasis on customer service.

The ideal candidate will have experience of managing a professional training scheme of a similar size and scope to our programme and will be able to demonstrate strong Excel skills and the ability to analyse data to identify trends and key risks.

The Professional Training Manager will also be responsible for designing and implementing developments to enhance the training scheme, ensuring trainees receive support and training to put them in the best position to pass their exams and achieve their ICAEW qualification.

The role will involve managing communication and engagement with trainees, including running forums and drop-in sessions, and responding to staff survey feedback. The successful candidate will also be responsible for managing relationships and contracts with external bodies, including our college provider and the ICAEW, to ensure a high-quality service.

The Professional Training Manager will work closely with the Director responsible for Professional Training and will be a key member of our training team.

Key Responsibilities:

  • Overseeing all operational elements of the NAO's graduate and school leaver training schemes.
  • Ensuring that NAO trainees receive high-quality support from the training team.
  • Designing and implementing developments to enhance the training scheme.
  • Managing communication and engagement with trainees.
  • Managing relationships and contracts with external bodies.

Requirements:

  • Experience of managing a professional training scheme of a similar size and scope to our programme.
  • Strong Excel skills and the ability to analyse data to identify trends and key risks.
  • Ability to design and implement developments to enhance the training scheme.
  • Excellent communication and interpersonal skills.


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