Adventure Experience Leader

4 weeks ago


Chester, Cheshire, United Kingdom YHA Full time

Experience a Unique Work Environment

 

YHA Chester Trafford Hall is an exceptional workplace that offers an unparalleled experience for Activity Team Members. As part of our team, you will have access to exclusive benefits, including a competitive hourly rate of £11.44, free YHA Membership, and opportunities for travel and adventure.

 

About the Role

 

The primary responsibility of this role is to create life-changing experiences for guests. You will be central to delivering memorable experiences, regardless of your background or experience. While primarily focusing on activity aspects, you may be required to assist in other hostel departments, covering a range of customer-facing duties throughout the hostel.

 

Key Responsibilities

  • Safety - Ensuring adherence to YHA standards and regulations while delivering engaging and enjoyable experiences.
  • Tailoring activities to meet unique guest needs, actively seeking feedback to enhance service and retention.
  • Collaborating with group leaders to facilitate their roles and provide outstanding activity experiences.
  • Maintaining and ensuring equipment functionality, promptly reporting issues to the management team.

 

This role requires weekend and bank holiday working, early starts, and evening shifts on a rota basis. Physical demands include standing for extended periods and maintaining high standards of accommodation.

 

We Value Diversity and Inclusion

 

At YHA, we believe that diverse experiences enrich our community. We welcome applicants from all backgrounds and offer ongoing training, comprehensive induction, and opportunities for personal growth.

 

A passion for outdoor activities and energy for the outdoors are essential. Previous experience in working with young people is highly desirable, along with good communication skills and basic IT proficiency.

 

Salary Information

 

The estimated salary for this position is approximately £25,760 per annum, based on a 40-hour workweek at £11.44 per hour.

 

About YHA

 

YHA is a charity that aims to make accessible its services to all. Our primary strategic priority is to build a diverse team and extend a warm welcome to applicants from all backgrounds.

 

Discover More

 

For more insights into YHA's culture and heritage, visit our website's EDI section or learn about our charitable mission. If you're ready to join a dynamic team that values diversity and inclusivity, apply today.



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