Head of Service Delivery for IT
1 day ago
About the Role:
We are looking for an experienced IT professional to join our team as the Head of Digital and ICT Services.
Key Responsibilities:
- Lead the service desk team to ensure prompt resolution of IT issues.
- Develop and implement incident and change processes to minimize downtime.
- Collaborate with the team to design and deliver EUS, Network, and Data Centre solutions.
What We Offer:
Competitive daily rate of £370, paid inside IR35.
Flexible working arrangements, with an on-site expectation of 3 days per week.
Opportunity to work in a rapidly evolving digital landscape.
Requirements:
To succeed in this role, you will need:
- Significant experience in IT service management, preferably within the NHS.
- Proven track record of leading digital transformation initiatives.
- Strong leadership and interpersonal skills.
- Familiarity with service desk software and incident/change management processes.
Salary Estimate:
The estimated salary for this role is £22,200-£24,960 per year, based on a daily rate of £370 and a 3-day working week.
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