Senior Event Protection Compliance Specialist

1 week ago


London, Greater London, United Kingdom Delaware North Full time
Job Description

We are seeking a highly skilled and experienced Senior Event Protection Compliance Specialist to join our team at Delaware North.

About the Role

This is a casual opportunity working on event days at Wembley Stadium and other London stadia sites. As a Senior Event Protection Compliance Specialist, you will be responsible for managing Profit Protection & Compliance operations, ensuring compliance with Delaware North policies and procedures, health & safety guidelines, and legal requirements.

Main Responsibilities
  • Deliver the Profit Protection & Compliance event day agenda and associated work activities, maintaining high standards of operational excellence.
  • Monitor compliance to Delaware North policies and procedures, health & safety guidelines, and legal requirements in operational areas, identifying areas for improvement and implementing corrective actions.
  • Manage security-related incidents involving Delaware North personnel or in Delaware North operational areas, providing prompt and effective resolution.
  • Conduct event day revenue & stock variance investigations, carrying out kiosk/bar & worker observations to monitor performance, and providing insights for process improvements.
  • Assess staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team.
Requirements
  • Proven experience in coaching and mentoring others to drive performance, with a strong track record of success.
  • Excellent communication skills with all levels of staff, with the ability to build strong relationships and communicate effectively.
  • Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
  • Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
  • Working knowledge of HR Employment law, with the ability to apply this in a practical context.
  • Experience in conducting corporate investigation interviews, including statement writing and report production.
  • Flexible to support mobile working across UK business, with a willingness to work weekends and evening events to support Profit Protection & Compliance duties.
Working Conditions

This is a casual opportunity, allowing you to work around your other life commitments. You will be part of a team that delivers spectacular events and experiences for our guests. Most events take place at weekends and/or in the evening, with opportunities to work at Wembley Stadium and other London stadia sites.

Compensation and Benefits

We offer a competitive hourly rate of £26.80 per hour, reflecting the demands and expectations of the role. In addition to your salary, you will receive a range of benefits and perks, including the opportunity to work on exciting events and projects, with a dynamic and supportive team.



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