Field IT Support Engineer
1 month ago
Sitel Corp. is looking for a skilled Field IT Support Engineer to join our team. As a key member of our IT department, you will be responsible for delivering end-to-end IT services across multiple facilities, ensuring they meet the evolving needs of business.
About the RoleThis role is ideal for someone who enjoys working on-site and has excellent technical skills. You will work closely with our operational and support teams to ensure the delivery and continual improvement of end-to-end services in accordance with Operational Level Agreements (OLAs), Service Level Agreements (SLAs) and Support Models.
You can expect to earn a competitive salary of £25,000 per annum, based on your experience and qualifications. The successful candidate must be willing to travel with their own transport and be based in Leeds.
Key responsibilities include:
- Delivering IT services on-site, including installing, configuring, and troubleshooting hardware and software.
- Providing technical support to customers and resolving issues efficiently.
- Collaborating with operational and IT colleagues to identify and implement strategic solutions.
- Managing local site(s) asset management.
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