Customer Service Representative

3 days ago


WaltononThames, Surrey, United Kingdom Next Full time

Are you passionate about delivering exceptional customer service and exceeding sales targets? We're seeking a highly motivated and results-driven Sales Team Member to join our fast-paced store team at Next.

As a Sales Team Member, your primary focus will be on providing outstanding customer service, ensuring a seamless shopping experience, and achieving sales goals. You'll work closely with the team to maintain high standards of stock operations, achieve sales targets, and support company policies and procedures.

We offer a competitive salary of £16.75 per hour, equivalent to approximately £35,000 per annum (based on 40 hours per week), as well as flexible working options to suit your lifestyle. In return for your hard work and dedication, we'll invest in your development from day one, providing opportunities for growth and professional development.

About the Role:
  • Deliver exceptional customer service, responding to customer queries and resolving issues promptly and professionally
  • Work collaboratively with the sales team to achieve sales targets and exceed customer expectations
  • Maintain high standards of stock operations, including receiving deliveries and processing stock
  • Participate in visual merchandising and store displays to create an engaging shopping environment
About You:
  • You have excellent communication skills, with the ability to build rapport with customers and colleagues alike
  • You're a team player, with a strong sense of adaptability and flexibility
  • You're excited about the challenge of a fast-paced retail environment and are eager to learn and develop new skills
  • You're committed to providing exceptional customer service and consistently meet sales targets


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