Operations Director

1 week ago


Rochester, Medway, United Kingdom Aggregate Industries UK Limited Full time
Job Overview

We are seeking a dynamic leader to oversee production processes at Aggregate Industries UK Limited. As a key member of our team, you will be responsible for ensuring exceptional service delivery while maintaining operational efficiency.

The Role

This leadership position involves managing customer interactions, leading the production team, and collaborating with cross-functional teams to drive service excellence and quality standards. Key responsibilities include:

  • Fostering a customer-first mindset across all operations.
  • Collaborating closely with sales, customer service, and operations teams to identify opportunities to improve service and resolve challenges.
  • Overseeing production activities, ensuring safe, efficient, and cost-effective operations in alignment with customer and company goals.
About You

We are looking for a seasoned professional with a strong focus on customer satisfaction and the ability to inspire teams to achieve excellence. Key qualifications include:

  • Proven experience in production or operations management, with a strong understanding of customer service principles and production processes.
  • Excellent communication and leadership skills, with the ability to motivate teams and build lasting customer relationships.
  • A proactive problem-solver who thrives in fast-paced environments and embraces challenges.
What We Offer

We provide a competitive salary of £60,000-£80,000 per annum, plus bonus, 25 days holiday + local bank holidays, and other benefits that recognize your contributions. Our commitment to diversity, equity, and inclusion creates a work environment where everyone feels valued and supported.



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