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Operations Coordinator

1 month ago

Birmingham, Birmingham, United Kingdom People Solutions Group Limited Full time

pbJob Title:/b Operations Coordinator/ppbJob Summary:/b/ppWe are seeking an experienced Operations Coordinator to join our team at People Solutions Group Limited. The successful candidate will be responsible for processing orders from B2C and B2B customers, managing orders coming via EDI, and ensuring timely and accurate order processing./ppbKey Responsibilities:/b/pulliProcess orders from B2C and B2B customers/liliManage orders coming via EDI, orders received via email, and orders uploaded from customer portals/liliManually create sales orders, warehouse shipments, and transfer orders for both B2B and B2C customers/liliEnsure orders are processed in a timely manner and accurately following customer-specific SOPs/liliCreate SROs for any returns received back from customers/liliWork with transport haulage companies to organize urgent shipments if required/liliWork closely with the sales team and report back any queries regarding customer orders/liliWork with the finance team to ensure price adjustments, credits, and invoice queries are actioned and completed on time/liliWork closely with the warehouse and transport teams to ensure all orders are processed and delivered on time and in full/liliComplete customer setup documents/liliRun and manage inventory reports and carry out checks between systems to ensure stock levels are accurate at both ends/li/ulpbRequirements:/b/pulliPro-active problem solver/liliA degree in a relevant field or proven experience in an FMCG operations environment/liliExcellent organizational and multitasking skills with a keen attention to detail/liliStrong problem-solving skills and the ability to work under pressure in a fast-paced environment/liliProficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is essential/liliStrong communication skills, with the ability to liaise confidently with internal and external stakeholders/liliPractical understanding of the end-to-end supply chain process/liliSolid understanding of import/export processes and compliance requirements/liliAnalytical mindset with a methodical approach and attention to detail/li/ulpbTraining:/b/pulliFull training provided/li/ul