Back Office Systems Expert

3 weeks ago


London, Greater London, United Kingdom Sterlings Full time
Job Description

Sterlings is looking for a skilled Back Office Systems Expert to join its team. The successful candidate will have a strong background in Application Support, with expertise in Windows and SQL statement writing.

This is an exciting opportunity to work on a wide range of projects, from troubleshooting technical issues to managing upgrades and patching.

The successful candidate will be responsible for providing 1st and 2nd line support to internal and external customers, working closely with vendors to resolve technical issues and build key relationships.

A strong understanding of financial services and experience working with SWIFT/MQ systems is highly desirable.

Salary: £65,000 - £75,000 per annum.

Key Responsibilities:

  1. Provide BAU/Triage support to ensure high availability of supported applications.
  2. Manage upgrades/patching to ensure supported software is in place.
  3. Work with vendors to resolve technical issues.
  4. Build key relationships with stakeholders.
  5. Produce audit and compliance information as required.
  6. Ensure SLAs are met.

Requirements:

  • Proven Application Support skills.
  • German speaker.
  • Windows/SQL Statement writing knowledge.
  • Management of change in a complex environment.
  • Working across multiple branches to support key applications.
  • Knowledge of SWIFT/MQ/Financial Services experience beneficial.


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