Restaurant Operations Manager

1 month ago


Taunton, Somerset, United Kingdom BiteHall Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as an Apprentice General Manager. As a key member of our management team, you will be responsible for ensuring the quality of all restaurant facilities throughout the region, aligning with our Director on priority needs, communicating with vendors, and supporting others in overseeing the repair or maintenance of the building, landscape, parking lot, equipment, seating, and technology.

Key Responsibilities
  • Model and facilitate training for all new menu items and changes in standards for the restaurant.
  • Write schedules for management team and approve department schedules.
  • Coach managers and teammates on operational excellence, maintenance, and facilities.
  • Motivate managers and teammates to improve performance.
  • Deliver positive and constructive performance feedback to managers and teammates; align with the Director and HR on appropriate progressive disciplinary action when teammates are not meeting performance standards.
Financial Performance
  • Establish plans, communicate strategy to Director and Management Staff, and measure specific goals to achieve Company accepted inventory level, sales growth, and guest satisfaction.
  • Communicate areas of performance needing improvement to meet business plan goals.
  • Conduct a wide variety of administrative duties in support of restaurant operations as it pertains to managers and teammates and in compliance with local, state, and federal laws.
  • Computer knowledge (Excel, Windows, POS, etc.).
  • Ability to engage and develop team members and coach in adherence to our company policies.
  • Proven knowledge and results with growing a team and cultivating talent as well as business acumen and knowledge with managing multi-million dollar restaurant business.
What We Offer
  • Competitive pay and scholarships.
  • Access to our discounts hub and free meals on working shifts, meal discounts, and savings on gift cards.
  • FREE Employee Life Assistance Program services to ALL Smokey Bones employees, including crisis helpline and 3 free counseling sessions.
  • Discounts on 1000's of products and services, including pay-as-you-go plans, through free membership through the benefits hub.
  • College scholarships for ALL Smokey Bones employees and their immediate family members with Bellevue University.
  • Multiple health care plans to choose from.
  • Dental.
  • Short-term disability and long-term disability.
  • Preferred legal plan which includes numerous FREE legal services, and up to 70% reduction on representation.

Opportunities for career growth and development throughout the organization. We want to help you reach your fullest potential.



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