Senior Operations Manager

4 days ago


Dartford, Kent, United Kingdom Northgate Vehicle Hire Limited Full time

Job Summary


We are seeking a talented Branch Manager to lead our Dartford location, part of the UK's leading rental provider and accident management business. As a key member of our team, you will be responsible for overseeing branch performance, including rental activity and workshop efficiency, while maintaining top-tier customer relationships.


About the Role


As a Branch Manager, you will be an involved leader who understands every aspect of the business and sets high standards. You will deliver on our promise of outstanding service by ensuring your team meets high technical and quality standards. Your key responsibilities will include:



  • Operational Excellence: Oversee branch performance, including rental activity and workshop efficiency.
  • Customer Service: Deliver on our promise of outstanding service by ensuring your team meets high technical and quality standards.
  • Hands-On Approach: An involved leader who understands every aspect of the business and sets high standards.
  • Natural Coach: Passionate about developing your team, helping them grow their skills and confidence.

About Us


We are committed to delivering high-quality logistics solutions with a focus on efficiency and client satisfaction. Our team thrives in a casual, supportive environment where we prioritize looking after our staff, creating a space where great service and quality work go hand in hand. We offer a competitive package, including an attractive starting salary with a 20% OTE bonus, plus a company car scheme or car allowance.


Career Growth


We believe everyone should have the opportunity to better themselves and look to progress, not just within our company but the wider industry too. We invest in our people, providing in-house and industry-recognized training opportunities. Join us and be part of a dynamic team that is committed to delivering exceptional results.


What We Offer


In addition to a competitive salary and benefits package, we offer:



  • Competitive Package: Attractive starting salary with a 20% OTE bonus, plus a company car scheme or car allowance.
  • Career Growth: A clear pathway for career development, with in-house and industry-recognized training opportunities.
  • Innovative Work Environment: Work with world-renowned brands like Ford, Mercedes, Vauxhall, and Peugeot, in a forward-thinking and customer-focused environment.
  • Financial Wellbeing: Access to Wagestream, a financial wellbeing app that gives you control over your pay, savings, and offers discounts.


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