Field Service Technician

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Genius Recruit Ltd Full time
Job Title: Field Service Engineer

This is a field-based role that requires a strong technical background and excellent communication skills. As a Field Service Engineer, you will be responsible for servicing and maintaining a range of test and stimulation systems, as well as providing on-site customer training and support.

Key Responsibilities:
  • Conducting customer visits as assigned by Service Administration
  • Installing, maintaining, troubleshooting and repairing all types of equipment on site
  • Providing on-site customer training
  • Performing equipment rebuilds
  • Conducting Force and displacement calibrations of equipment to UKAS accreditation
  • Installing, servicing, calibrating and repairing equipment
  • Preparing visit reports, installation and service reports, travel expense reports, and time sheets
  • Independently managing documentation required to fulfil customer orders
  • Supporting Sales and Operations departments
  • Ensuring compliance with quality system, health and workplace safety regulations, legal regulations, CE requirements, norms, and internal technical guidelines to mitigate health and financial risks
  • Managing costs within budget
  • Tracking product modifications and technical changes to organisations equipment
Requirements:
  • Bachelor's degree or equivalent in electrical or mechanical engineering
  • Proficient in technical field service and customer support
  • Knowledge and experience of hydraulic systems
  • Knowledge and experience of electro-mechanical systems
  • Knowledge and experience of calibration
  • Knowledge and understanding of software solutions and electronics
  • Ability to work autonomously
  • Valid Driving Licence
  • Excellent communication skills
  • Openness to travel
  • Adaptability
  • Strong team collaboration skills within an interdisciplinary environment

Genius Recruit Ltd is a global organisation that offers a competitive salary, 25 days holidays plus Bank holidays, an attractive bonus program, company car with private use, European and US training opportunities, company Pension Scheme, and career development opportunities. If you are a motivated individual with a passion for providing exceptional technical support, we encourage you to apply for the position.



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