CRM Business Process Manager

2 weeks ago

Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimaging the future – for our people, our customers, and the world.
Let's create tomorrow together.

As a key member of our team, you will be responsible for translating business problems into Business Requirements, User Experience, and Interface Design, and leading project implementations by supporting Functional Requirements, User Test Scripts, CRP Plans, Data Migration Plans, and Training and Tools Support. This role combines global design and planning with project management. Responsibilities include developing and supporting global sales tools, including Salesforce (SFDC).

This team member will act as the sales business lead on configuration, training, and maintenance for global CRM, PRM platforms, sales playbooks, and other cloud-based tools. They will work closely with sales, marketing, and sales operations to design, implement, and support sales enablement tools globally.

Key Responsibilities:
  • Manage a small team of business analysts.
  • Own and develop the Lead to Quote Business Processes and lead projects as assigned.
  • Seek out ways to utilize Salesforce.com platform to improve processes and productivity, and make recommendations to support and organization scaling at a rapid pace.
  • Primary global lead to provide direction and support in the areas of user support/training, change control, interface design, data quality, requirements gathering and reporting, user management, customization of fields, page layouts, record types, searching, list views, queues, reports and dashboards, report and dashboard development, and data management.
  • Proficient in handling technical requirements, system configuration, user requirements, and related procedures and assist in the development of technologies to create solutions that support business requirements and drive key business decisions.
  • Guide regional administration of cloud-based solutions like SFDC to meet overall objectives of implementation and provide industry recommendations and guidance.
  • Define, communicate, and support a change management (release) process.
  • Manage prioritization of change requests and projects in conjunction with other functions.
  • Manage and maximize ROI from engaged vendors.
  • Influence team members on user experience and design and provide technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
Requirements:

We are looking for someone with an extensive amount of experience in project management leading technology implementations, whether that has been in a B2B space; software or hardware we are interested in you. Other skills we are looking for are:

  • Supervisory experience managing a virtual team.
  • Business Process Mapping and Business Analyst Experience.
  • Understanding of the Salesforce.com and connected sales tools eco-systems.
  • Previous experience with writing processes and supporting new testing.
  • Critical business problem-solving.
  • Experience in planning and deployment of sales tools on a global basis including cloud-based solutions like SFDC or CPQ.

Preferred Qualifications:

  • Change management mindset.
  • Strong Analytical Skills.
  • Excellent communication and presentation skills.
  • Technically savvy and process-oriented.

  • CRM Business Process Manager

    4 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Job Title: CRM Business Process ManagerAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Job Summary:We are seeking a highly skilled CRM Business...

  • CRM Business Process Manager

    1 month ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Job Title: CRM Business Process ManagerAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Job Summary:We are seeking a highly skilled CRM Business...

  • CRM Business Process Manager

    3 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    About the RoleAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. We are seeking a highly skilled and experienced professional to join our team as a CRM Business Process Manager. This role will involve translating business problems into Business Requirements, User Experience, and Interface...

  • CRM Business Process Manager

    2 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. As a CRM Business Process Manager, you will be part of a team pushing boundaries to redefine the work...

  • CRM Business Process Manager

    3 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. As a CRM Business Process Manager, you will be part of a team pushing boundaries to redefine the...

  • CRM Business Process Manager

    2 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Remote Work: HybridAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.As a key member of our team, you will be responsible for translating business...

  • Business Process Manager

    2 months ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Job Title: CRM Business Process ManagerAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Job Summary:We are seeking a highly skilled CRM Business...

  • Business Process Manager

    2 months ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Job Title: CRM Business Process ManagerAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Job Summary:We are seeking a highly skilled CRM Business...

  • Business Process Manager

    1 week ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Remote work: HybridJoin Zebra, a community of innovators who create new ways of working to make everyday life better. We develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.As part of Zebra Nation, you'll be seen, heard, valued, and respected. You'll work with a diverse team to deliver on our purpose and...

  • Finance Business Analyst

    3 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Technologies Full time

    {"Job Title": "Finance Business Analyst", "Job Description": "At Zebra Technologies, we're a community of innovators who drive change through dynamic solutions that anticipate customer needs.The Finance Business Analyst will play a crucial role in developing and executing the Sales Forecasting and Planning process for the APAC/EMEA Customer Success team.This...

  • HR Business Partner

    4 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Technologies Full time

    Job Summary:Zebra Technologies is seeking a highly skilled HR Analyst to join our team. As a key member of our HR function, you will play a critical role in supporting the business by providing expert advice and guidance on HR-related matters.Key Responsibilities:Develop and maintain a deep understanding of the business to provide proactive support to...

  • HR Business Partner

    4 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Technologies Full time

    Job Summary:Zebra Technologies is seeking a highly skilled HR Analyst to join our team. As a key member of our HR function, you will play a critical role in supporting the business by providing expert advice and guidance on HR-related matters.Key Responsibilities:Develop and maintain a deep understanding of the business to provide proactive support to...

  • Business Development Manager

    2 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Premium Country Pubs Full time

    Unlock Your Potential as a Premium Service ManagerAt Premium Country Pubs, we're passionate about delivering exceptional guest experiences. As a Premium Service Manager, you'll play a key role in leading your team to success, supporting the General Manager in driving business growth and excellence.Your key responsibilities will include mentoring and...

  • Business Intelligence Analyst

    2 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Business Analyst RoleAt Zebra, we're a community of innovators who collaborate to create new ways of working. Our team is united by curiosity and care, developing dynamic solutions that anticipate our customers' and partners' needs. As a Business Analyst, you'll be part of a team pushing boundaries to redefine the work of tomorrow for organizations, their...

  • Business Systems Analyst

    2 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.As a Business Analyst, you will execute analysis of business problems to be solved with automated...

  • Business Systems Analyst

    3 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse...

  • Strategic Business Development Fellow

    1 month ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Job Title: Strategic Business Development FellowAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Job Summary:We are seeking an experienced individual...

  • Strategic Business Development Fellow

    1 month ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Job Title: Strategic Business Development FellowAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Job Summary:We are seeking an experienced individual...

  • Strategic Business Development Fellow

    4 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Job Title: Strategic Business Development FellowAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. Our team is united by curiosity and care, and we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.Job Summary:We are seeking an...

  • Strategic Business Development Fellow

    4 weeks ago

    Wooburn Green, Buckinghamshire, United Kingdom Zebra Full time

    Job Title: Strategic Business Development FellowAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. Our team is united by curiosity and care, and we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.Job Summary:We are seeking an...