Digital Marketing Specialist

4 days ago


Crawley, West Sussex, United Kingdom Crescat Digital Ltd Full time
About Crescat Digital Ltd

We are a dynamic and innovative company based in the UK, offering a range of services to support businesses in achieving their goals. Our team is dedicated to delivering exceptional results and providing a positive working environment.

Job Title: Digital Account Executive

This exciting role involves supporting our client relations team with excellent communication skills, attention to detail, and a willingness to learn and adapt to new situations.

Key Responsibilities:
  • Deliver high-quality customer service via phone, email, instant message, project management tasks, or in-person interactions
  • Assist in building out department documentation for processes and procedures
  • Support management of internal communications, knowledge sharing, and client updates
  • Collaborate in data gathering, testing, and raising dev tasks/issues
  • Identify enhancements/improvements within the department and processes, bringing new ideas to streamline and build further efficiencies and client satisfaction
Requirements:
  • Excellent communication and customer service skills
  • Good organisation and time management abilities
  • Ability to interpret questions or information, including technical details, and communicate them effectively between relevant teams and clients
Benefits:
  • A competitive salary of £25,000-£30,000 per annum
  • Flexible working hours and occasional remote work options
  • A generous pension scheme and private healthcare benefits
  • A 4-day work week after completing the 6-month probation period
How to Apply:

To be considered for this role, please attach your current CV and cover letter explaining your interest in the position. Interviews will be conducted via video call on Zoom or in person at our offices in Crawley. Please note that applicants must live within a reasonable travelling distance and be based in the UK.



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